How many days do I have to return my item?
We offer a full 30-day return window from the date you receive your order. You must initiate the return process within this timeframe to qualify for a refund. We follow established FTC prompt delivery and return guidelines.
Contact our support team immediately if you discover any defects upon arrival. We proudly stand behind the quality of our organic products.
What conditions must the item meet for a refund?
The beeswax bread bag must remain completely unused, unwashed, and in its original packaging. We strictly enforce this rule for health and safety reasons. We cannot accept returns on items that show visible signs of wear or food contact.
We carefully inspect every returned item before issuing a refund. We suggest reviewing our about page to understand proper care instructions before deciding to return.
Who pays for the return shipping costs?
Customers hold responsibility for paying their own return shipping costs. We strongly recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
We cover the return shipping costs only if the item arrived damaged or defective. We adhere to fairness standards advised by USA.gov consumer protection guidelines.
How long does it take to process my refund?
We process refunds within 3-5 business days after receiving and inspecting your return. The funds will automatically apply back to your original method of payment. Check with your bank if you experience unusual delays, as recommended by the Better Business Bureau.
We notify you via email the moment we approve or reject your refund. You can always visit the homepage to start a live chat if you need an immediate status update.